FREE delivery for orders over R1 000.
Our online payment system is currently unavailable. We’re working on getting this resolved as quickly as possible.
In the meantime, please proceed with EFT / manual payment at checkout.
We apologise for the inconvenience and appreciate your patience.
We aim to ensure that all customers are satisfied with their purchase.
Should a product be damaged at the time of delivery / collection, please notify us within 10 days of such delivery by emailing info@hmtnutrition.co.za
Non-refundable is when the product was used or damaged through misuse.
Orders can be cancelled within 24 hours of purchase, provided the order has not yet been processed or shipped.
For refund or cancellation requests, please contact:Email: info@hmtnutrition.co.za or Whatsapp us on +27 21 975 4061
We will arrange to collect the product from you at no charge.
Once we have inspected the product and validated your return, we will replace the product as soon as possible, or credit your account with the purchase price of the product.
Orders are processed within 24 hours after payment is received.
Your delivery charges are calculated at check-out.
Delivery times may vary based on courier delays or high-volume periods.
If a parcel is returned due to an incorrect address or failure to collect, the customer may be responsible for additional delivery fees.
If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours with photos so we can assist immediately.
We respect your privacy and are committed to protecting your personal information.
We may collect personal details such as your name, contact information, delivery address, and payment details when you place an order or interact with our website.
How We Use Your Information:
Your data is used to:
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Process orders and payments
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Deliver products and provide customer support
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Improve our services and website
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Send important updates related to your order
Your information is securely stored and will not be shared with any third party except trusted service providers (such as couriers or payment processors) necessary to fulfil your order.
Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies if preferred.
You may request access to, correction of, or deletion of your personal information at any time.
Contact Us:
If you have any privacy-related concerns, please contact:
Email: info@hmtnutrition.co.za
Whatsapp: +27 21 975 4061